FAQ

All orders are shipped out within 7 business days. We will send you tracking information once your item has left our facility and is on its way to you!.

Visit our shipping & delivery page for more info: HERE

If your order has not been shipped out yet we can definitely help you!

Please email support@astroworldstore.com and include: Your order number, name, and the new size you are requesting.

If your order has not been shipped out yet we can definitely help you!

Please email support@astroworldstore.com and include: Your order number, name, and the new address.

At the moment, there are no additional customs duties and taxes at delivery.

Yes, we ship worldwide.

Packages leaving the our facility will be shipped to a regional hub and then to the destination country. Once the packages reach their destination country, they are handed over to the country's local postal service for final delivery. Keep in mind that international orders can take up 3 - 8 weeks to be delivered.

All orders take about 4-6 business days to be processed and ship out. You will be emailed once your payment has been processed.

We get to work as soon as you submit your order

Please email us at: support@astroworldstore.com within 24 hours to cancel or to edit your order. Orders are usually processed as soon as possible.

Once your order is refunded by our customer service team, it can take up to 2-7 business days to show up in your bank account statement. Processing times vary on your location and your bank.

Yes!. You return items within 30 days of the delivery date. 

View our Refund Policy: HERE